50100 Privacy Policy — User Information Protection

This document explains how the 50100 platform collects, uses, stores, and protects the personal information of users in Malaysia. Please read it carefully before using our services.

Effective Date: 1 January 2026

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1. Information We Collect

When you register or use the 50100 platform, we collect various types of information to ensure our services function properly and to meet legal compliance requirements. The information collected falls under the following categories:

Account Information: Full name, date of birth, email address, mobile number, and encrypted password. This information is required to create and verify your account identity.

Identity Verification Information: Identity documents such as a copy of your MyKad or passport may be requested during the account verification process before any withdrawal is processed.

Device & Browser Information: Your IP address, device type, operating system, browser type, and screen resolution are automatically collected when you access the platform. This information is used to detect suspicious access and improve platform performance.

Payment Information: Details of deposit and withdrawal transactions in MYR (RM), including payment methods used such as Touch 'n Go eWallet, GrabPay, or bank transfer. Full card numbers are never stored by 50100 — payment processing is handled by registered third-party payment service providers.

Usage Data: Game history, betting activity, session duration, pages visited, and in-platform actions are recorded for security, internal analytics, and service improvement purposes.

2. How We Use Your Information

50100 uses the information collected solely for purposes related to platform operations and service delivery. Your information will not be used for any purpose not stated in this policy without your prior consent.

The primary purposes for which your information is used include:

Verifying user identity during registration and login to protect accounts from unauthorised access.
Processing deposits and withdrawals in MYR (RM) securely and accurately.
Detecting and investigating fraudulent activity, system manipulation, or the use of multiple accounts.
Fully compliant with applicable laws and regulations in Malaysia, including the Personal Data Protection Act 2010 (PDPA).
Sending important notifications related to your account, transactions, and policy updates via email or SMS.
Improving the user experience based on usage data and feedback received.

We do not use user information for third-party advertising or sell data to any external companies.

3. Cookies & Session Tracking

The 50100 platform uses cookies and similar tracking technologies to enhance platform functionality and the user experience. Cookies are small text files stored on your device when you visit a website.

Types of cookies used by our platform:

Session Cookies: Used to maintain your login state during an active session. These cookies are automatically deleted when you close your browser or log out.
Functional Cookies: Saving your language preferences and display settings so you don't need to reconfigure them each time you visit the platform.
Security Cookies: Helps identify suspicious sessions and protects your account from unauthorised login attempts.
Analytics Cookies: Collects anonymised usage data to help us understand how users interact with the platform for internal improvement purposes.

You can configure your browser settings to block or delete cookies. However, blocking session cookies may affect login functionality and overall platform usability.

4. Data Storage, Security & Third-Party Sharing

All 50100 user data is stored on servers protected with industry-standard SSL encryption. Access to user data is restricted to staff who require it solely to carry out duties related to platform operations.

Data is retained for as long as your account remains active. Following account closure, we may retain transaction records for the minimum period required under Malaysian law for audit and compliance purposes.

Third-Party Sharing: 50100 does not sell, rent, or share users' personal information with third parties for advertising purposes. However, user information may be shared in the following limited circumstances:

To payment service providers for processing deposit and withdrawal transactions in RM.
To the relevant authorities when required by law or court order.
To technical service providers who assist in platform operations, subject to binding confidentiality agreements.

All third parties working with 50100 are required to comply with data protection standards equivalent to this policy.

5. User Rights, Policy Changes & How to Contact Us

As a 50100 platform user, you have the following rights regarding your personal information:

Right of Access: You have the right to request a copy of the personal information we hold about you by contacting our customer support team.
Right to Rectification: If any information we hold is inaccurate or out of date, you have the right to request a correction. Some information can be updated directly through your account settings.
Right to Erasure: You may request deletion of your account and personal data, provided there are no pending transactions and we have satisfied the minimum retention period required by law.
Right to Withdraw Consent: You may withdraw consent for any optional data processing at any time by contacting us.

Policy Changes: 50100 reserves the right to update this privacy policy from time to time to reflect changes in platform practices or legal requirements. The latest version will always be available on this page with an updated effective date. Continued use of the platform after any changes are published will be considered acceptance of the updated policy.

How to Contact Us: For enquiries related to this privacy policy, data access requests, or complaints regarding the processing of your personal information, please contact our support team at [email protected]. You may also refer to the FAQ us for general guidance on accounts and personal data.

Questions About Your Data?

If you would like to know more about how 50100 handles your personal information, or wish to submit a data-related request, our team is ready to help. You may also refer to our Terms & Conditions us for more details on platform usage guidelines.

FAQ Create Account